DuPont
The Project: To create a guide for users testing the interaction and features of DuPont’s new connected patient ecosystem which includes a connected table and informative doorway display. The table was built specifically to be used in the healthcare space. Made of Corian, a material that has nonporous certified hygienic properties, it allows for a stress and bacteria free environment.
My Role: I led the effort of designing this guide. Keeping its function in mind, along with DuPont’s existing branding, I designed a clean and simple user guide, that organizes
the technical information in an easy-to-follow format, as users makes their way
through each step.
Boston Dynamics
The Project: Boston Dynamics needed a user guide created for their new robot - Spot. They needed a guide that placed heavy emphasis on the caution needed in handling Spot because of its potential dangers.
My Role: I led the team that created the final product. While many are quick to see Spot as a toy, it is not, and I had to ensure that the color palette and design reflected the serious tone our client wanted to project. Since there was so much technical and safety information, I left plenty of breathing room for readability, and designed a clear hierarchy to make it easy for the user to search and refer to specific sections.
NASA
The Project: To educate, engage and reinforce opportunities at NASA, we created a poster series highlighting the methodologies used during a collaborative research project.
My Role: I brought the posters to life through leading the concept design. The visual language I used leaned heavily on schematic drawings and a scientific feel, which helped communicate the importance of innovation and design thinking.
Bose
The Project: Utilizing our best-in-class consultants, strategists, and industrial designers, we created a new display experience that resonates with the consumer, can be delivered to market faster and at a lower cost. Together we designed two concepts – Mirror Display and Matchmaker Display.
My Role: I worked as the animator, illustrator and graphic designer on this project.
More details below.
Mirror Display
For this concept I created 4 looped animations and designed the graphics that would go into the display beneath the products. The idea behind this design is to give the customer a reason to come over to play and learn. While they are checking out how they might look with a particular product, the animations I had created are playing on the mirrored surface, telling the story of how how Bose is reimagining the role of sound in people’s lives.
Matchmaker Display
I designed graphics to help customers identify the right Bose wearable for their lifestyle and need. Urban hikes, conference calls in cabs, audio books on the beach, a nap on the plane? The graphic checks off which product would best suit those situations. I also designed the extruded pattern on the backing which was meant to portray customer stories and how Bose can fit into their unique lifestyle.
MCCS
The Project: MCCS is responsible for providing on-base services for Marines. They came to us with a complex challenge, how do they innovate for Marines, strengthen their existing retail brand with a new Marine-centric vision, and then showcase Marine-specific solutions across the landscape of on-base products and services so Marines can find what is designed for them.
My Role: I was part of the design team that created an overall brand architecture, a playbook of standards for existing brands, and a framework for potential new brands, we helped them to focus and maximize their brand investments. We developed a new Marine-facing Beacon brand named GSD, short for ‘get stuff done’ in Marine language, that serves as an endorsement for unique Marine-facing solutions. Then we envisioned the brands in use across various channel and products, and integrated it all into a playbook of brand ecosystem guidelines to guide on-base implementation.
Fresenius
The Project: Fresenius Kidney Care has a care coordination portal called “PatientHub” for their home ESRD patients. PatientHub helps Peritoneal dialysis patients manage their care and stay connected with their care team by allowing them to log their daily treatment data through an online flowsheet. The PatientHub consists for a desktop-based portal solution as well as a mobile app that can be accessed through Android and iOS mobile devices.
My Role: Through feedback from user interviews, I redesigned the therapy flowsheet for the PatientHub. The goal was to create a version that was easier to use, as well as more attractive, in the hopes that patients would shift from documenting their data on paper, to a digital and more efficient system.
Alexion
The Project: Alexion was conducting market research to understand the preparation and administration process for IV therapies. During this research they wanted to introduce concepts that could potentially simplify the preparation process.
My Role: I illustrated and animated a video of their new concept to explain the process for preparing the infusion therapy.
Peloton
The Project: Our team of strategists worked with Peloton to redesign and streamline their manufacturing process.
My Role: I designed a intranet or “The Center of Excellence” which will provide a private secure online platform for Peloton where employees can view sharable content, have a central repository of information, manage tasks, find information, meet training requirements, and more.
Features
Process Wireframe
Nav bar wireframes
Western Union
The Project: Western Union has begun its journey to becoming an “as-a-service” payments platform and is looking to take the next step in the process to be “One WU”. The aim is to further leverage current assets and capabilities for commercialization with third parties as well as improve operational efficiency. The goal of this project was to design the Partner Portal which provides a single interface for existing partners to manage their XB Platform business and for WU employees to understand and support partners.
My Role: As the lead designer I defined 10 personas between Partner and WU users of the portal. Then utilized user research and workshops conducted by the rest of the team to further elaborate requirements and identify moments that matter. Finally, I created hero flows, KPIs and designs for each persona.
Takeda
The Project: The Takeda Digital Learning platform enables admin users to develop a living, learning platform for drug therapies to be utilized by health care professionals, patients, and caregivers. It provides end users with a unified space through which they can completed self paced or guided learnings.
My Role: I re-designed the patient learning experience for the treatment, HyQvia, creating value that is repeatable for other brands.
